PRIVACY POLICYLast Updated: February 1, 2026WHO WE ARE
Lupa Pizza operates a pizza restaurant and mobile catering service in Norfolk, UK. This privacy policy explains how we collect and use your personal information when you enquire about our catering services.
WHAT INFORMATION WE COLLECT
When you submit an enquiry through our contact forms or social media, we collect:
- Your name
- Email address
- Phone number
- Event date and type
We only collect information that you voluntarily provide to us.HOW WE USE YOUR INFORMATION
We use your information to:
- Respond to your catering enquiry
- Contact you about your event via phone, email, or SMS
- Send you information about our catering packages
- Follow up on your booking request
- Invite you to visit our restaurant for a complimentary tasting
We will never sell, rent, or share your information with third parties for their marketing purposes.HOW WE STORE YOUR INFORMATION
Your information is stored securely using industry-standard platforms including Meta/Facebook and Go High Level CRM. We retain your information only as long as necessary to respond to your enquiry and maintain our business records.
YOUR RIGHTS
You have the right to:
- Request a copy of the information we hold about you
- Request we delete your information at any time
- Opt out of communications by replying STOP to any message
- Withdraw consent for us to contact you
To exercise these rights, contact us using the details below.MARKETING COMMUNICATIONS
By submitting your information, you consent to receive communications from Lupa Pizza about your enquiry. You can unsubscribe at any time by:
- Replying STOP to any SMS
- Clicking unsubscribe in any email
- Contacting us directly
CONTACT INFORMATION
Lupa Pizza
Norfolk, United Kingdom
Email: [email protected]
Phone: 01603 444747
CHANGES TO THIS POLICY
We may update this privacy policy from time to time. The "Last Updated" date at the top indicates when changes were last made.
CONSENT
By submitting your information through our enquiry forms, you acknowledge that you have read and understood this privacy policy and consent to the collection and use of your information as described.